Privacy Policy

Last updated:

Introduction

Puremobility Digital Wellness Ltd ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

1. Information We Collect

Information You Provide

We collect information you voluntarily provide through our contact form, programme enrolment, and communications:

Name and email address
Contact messages and enquiries
Programme registration details
Payment information (processed securely)

Automatically Collected Information

When you visit our site, we may automatically collect:

IP address and device identifiers
Browser type and pages visited
Referring and exit pages
Timestamps and session duration

Cookies

We use cookies for functionality and analytics. You can control cookie preferences through our cookie banner and settings.

2. How We Use Your Information

Respond to your enquiries and provide customer support
Process programme enrolments and payments
Send educational materials and programme updates
Improve our site and services (analytics)
Comply with legal obligations
Communicate about policy changes and updates

3. Legal Basis for Processing (GDPR)

Under GDPR, we process your data on the following lawful bases:

Consent: When you provide explicit consent (e.g., contact form, programme enrolment)
Contract Performance: To fulfil programme agreements and services
Legal Obligation: To comply with UK and EU law
Legitimate Interests: To improve services and maintain site security

4. Data Sharing and Disclosure

We do not sell your personal data. We may disclose information when:

Required by law or court order
Necessary to protect safety and legal rights
Working with service providers (e.g., payment processors, email services) under data processing agreements

5. Data Protection Measures

We implement technical and organisational measures to protect your data:

HTTPS encryption for all communications
Secure password requirements for accounts
Regular security audits and updates
Limited access to personal data (staff need-to-know basis)

6. Your Rights (GDPR)

You have the right to:

Access: Request a copy of your personal data
Rectification: Correct inaccurate information
Deletion: Request erasure ("right to be forgotten")
Restriction: Limit how we process your data
Portability: Receive data in a portable format
Objection: Oppose processing of your data
Complaint: File a complaint with the Information Commissioner's Office (ICO)

To exercise these rights, contact us at info@puremobility.world.

7. International Data Transfer

Your data is stored in the UK and EU. We comply with GDPR requirements for any international transfers.

8. Data Retention

We retain personal data for as long as necessary to provide services and comply with legal obligations (typically 3–7 years). You can request deletion at any time.

9. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect data from children. If we discover such data, we delete it promptly.

10. Third-Party Services

Our site may integrate with third-party services:

Google Analytics: Tracks site usage (anonymised)
Google Maps: Displays location information
Google Ads Conversion Tracking: Monitors campaign performance
Consent Mode v2: Manages cookie and consent preferences

These services have their own privacy policies. We recommend reviewing them.

11. Cookies Policy

For detailed information about cookies, see our Cookie Policy.

12. Policy Updates

We may update this Policy periodically. Changes will be posted here with an updated "Last updated" date. Continued use of our site constitutes acceptance of changes.

13. Contact Us

For privacy enquiries, data subject requests, or concerns:

Puremobility Digital Wellness Ltd
48 Blackstock Road
London, N4 2DW
United Kingdom
+44 20 7946 0958
info@puremobility.world

For complaints about data handling, contact the UK Information Commissioner's Office (ICO) at www.ico.org.uk.